WHERE CAN I FIND SIZE AND FIT INFORMATION?

Below we attach the tables with the measurements corresponding to each type of garment.

You can also click on "Size Guide" on each item page to see our conversion chart. We also provide the measurements of the models.

For more information, please feel free to contact us at incorppore.info@gmail.com .

WHAT CURRENCIES CAN I BUY IN?
Payments, as well as refunds for shipments, are all invoiced in Euros (EUR).

WHAT PAYMENT METHODS DO WE ACCEPT?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Klarna, Maestro, Shop Pay and Union Pay.

IS IT SAFE TO USE MY CREDIT CARD?
All credit card transactions made on this website are secure payments, validated by European regulations.

HOW MUCH WILL I BE CHARGED FOR SHIPPING?
National orders (Peninsula): €4
European Union countries: €5 - €25
Rest of the world: coming soon

ARE DUTIES AND TAXES INCLUDED IN SHIPPING COSTS?
We offer DDP (Delivery Duties Paid) shipping to all countries in the European Union.

WHEN WILL I RECEIVE MY ORDER?
Shipping takes between 10-14 business days to arrive from when payment is accepted.

HOW CAN I TRACK MY ORDER?
When the order is delivered to the courier company, you will receive an email from them with the order tracking number.
To monitor the status of your order, visit the courier company's website and enter the number in the "track your shipment" area.

IS MY PERSONAL INFORMATION KEPT PRIVATE?
All information we receive is treated in accordance with European data privacy laws. For more information, please visit our Privacy Policy section.

HOW CAN I MAKE CHANGES TO AN ORDER I HAVE ALREADY PLACED?
Changes cannot be made once the order has been placed and payment has been accepted.

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN DISPATCHED?
No, the shipping address cannot be modified. If you have any questions, please contact us at incorppore.info@gmail.com .

WHAT DO I DO IF I RECEIVE A DEFECTIVE ORDER?
If the product is defective, you can return it free of charge. For more information, see the following question or read the return policy.

HOW CAN I RETURN MY ORDER?
We offer a free collection service for all customers for products you wish to return if the reason for the return is a defective product.
You have 14 days from receipt of your order to return the product. We recommend that you request free collection within 7 days of receiving your order to ensure it arrives on time.
To request a free return pickup: send an email to incorppore.info@gmail.com with the subject “Order Return”. In the email, explain the reason for the return and the address where the product should be picked up.

CAN I EXCHANGE MY PRODUCT?
Products cannot be exchanged unless the reason is a size change or a defective product.

HOW ARE REFUNDS PROCESSED?
Once the return has arrived at our warehouse and has been accepted by the Quality and Control team, the refund will be processed through the same original payment method. The refund includes the full price of the product(s) but not the shipping costs.

WHAT DO I DO IF I NEVER RECEIVED MY ORDER?
If you do not receive your order within 1 month of payment being accepted, please email incorppore.info@gmail.com with the subject “Order not received” and we will contact you to verify the problem and issue a refund.

HOW DO I CONTACT YOUR COMPANY IF MY QUESTION IS NOT ANSWERED HERE?
Please see the “Contact Us” section or send an email with your question to incorppore.info@gmail.com .

HOW CAN I KNOW IF THE PRODUCTS ARE LIMITED?
Each item comes with a certificate of authenticity , as well as the corresponding item number.
This certificate guarantees that only 50 units of each design have been produced and that there will never be a restock of the same design.